IBSA has been assisting customers to deploy and manage secure, scalable, high-performance, mission-critical Web based operations since 1999. We have hosted for a variety of clients and industries including Government, Superannuation, eCommerce and Financial Services customers who process billions of dollars through our systems subject to strict Government regulation, security and availability requirements.

We carry and protect some of the most sensitive information and have hosted :

  • Multi-agency projects such as the P Drivers Project and Melbourne Port Corporation,
  • Lending organisations such as FirstRand Bank, GE Money and General Motors Finance  (GMAC) and
  • Superannuation organisations such as Industry Super and IOOF.

We have purpose built hosting facilities at top tier data centres providing the highest levels of service, security and reliability. Our facilities feature:

  • Multi-layered security in anonymous locations with onsite personnel tracking
  • Multiple locations located a minimum of 20 km’s apart (for Disaster Recovery purposes)
  • UPS, redundant power and backup power generators with secure refuelling capability
  • Redundant networks
  • Climate control with redundancy
  • 24×7 security monitoring and alert systems
  • Network Operations Centre

Our managed hosting solutions provide comprehensive managed services for IT and network infrastructure, enabling companies to use the Internet as a strategic business tools while minimising their investment and risk.

We provide the following services:

  • Network support services including firewall management
  • Security services
  • Capacity planning, Business continuity consulting
  • Backup services including secure offsite backup storage
  • Hardware configuration, commissioning and support
  • 24 x 7 monitoring, reporting and analytics
  • Hardware supply

IBSA’s hosting services are specifically designed to support government web applications, where security for information, documented processes and standards are critical. We carry and maintain documented ITIL compliance processes, policy and procedure manuals and local accredited staff. Our company is 100% Victorian owned and managed, all staff are located in Victoria as are all our major facilities.

Our projects include hosting one or more environments including Production, User Acceptance, Staging, Development and Proof of Concept. Our Production Support team provide full support services for version promotion and lifecycle management.

We specialise in tailoring our offering to suit the customers specific requirements. We consult with the customer based on an analysis of corporate standards, commercial considerations, nature of the web applications and a capacity plan.

Our base offering, before tailoring, is available in three forms:

  • Managed Services: the customer provides all infrastructure and we provide all the services locally required to operate, monitor and manage the resources and facilities.
  • Managed Co-location: you provide all the computers and software and we simply provide the secure building, power, Internet connection and constant monitoring for your servers locally.
  • Managed Service Hosting: we provide and manage all of the equipment for a single monthly fee. Key services include 24-hour monitoring, daily backup, and local professional technicians to commission, operate and manage web systems.