The term “Business Intelligence” covers a broad category of functionality and many vendors have shoe-horned their offerings to fit under this broad term. The term was used as early as 1996, when the Gartner Group stated in one of its reports:
By 2000, Information Democracy will emerge in forward-thinking enterprises, with Business Intelligence information and applications available broadly to employees, consultants, customers, suppliers, and the public. The key to thriving in a competitive marketplace is staying ahead of the competition. Making sound business decisions based on accurate and current information takes more than intuition. Data analysis, reporting, and query tools can help business users wade through a sea of data to synthesize valuable information from it – today these tools collectively fall into a category called “Business Intelligence.”
At IBSA, we believe that while having complete and accurate data captured in operational systems is a fundamental necessity in any enterprise, the ability to extract relevant information from that data allows key personnel to make the correct and appropriate decisions.
In this sense, Business Intelligence involves the aggregation, summarisation, reporting and visualisation of data extracted from operational systems so support the management of the enterprise. It also includes such ancillary services and activities such as data validation and cleansing, database tuning and optimisation, data warehousing and one-off and regular ETL processing.
Working with key personnel within your own organisation, we develop a data register across your operational systems which provides a list of the various data assets available and the formats and access constraints associated with them.
Our business analysts will also identify and design a set of reports, dashboards and other data visualisation tools that will support your management team by giving them the correct data at the appropriate level of detail in order to make effective and informed decisions.
Finally, we will recommend an appropriate tool or combination of tools and oversee the implementation of the end-to-end solution, designing all aspects of the solution to ensure that the result is an operationally-sound platform for the ongoing support of the enterprise.
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